| Course description
Overview:
We designed A+ Certification: Operating Systems for the new computer
professional who has support-level knowledge of personal computer (PC)
hardware, but needs to expand upon that knowledge to learn the basic
skills to set up and support the operating systems that run on PCs. In
this course, we will focus on the Microsoft operating systems included
in the updated CompTIA A+ Certification exam. This includes MS-DOS
version 5.0 or higher, Windows 95, Windows 98, and Windows 2000
Professional.
Prerequisites: To
ensure your success, we recommend you first take the A+ Certification
Hardware course or have equivalent knowledge.
Delivery method:
Instructor-led, group-paced, classroom-delivery learning model with
structured hands-on activities.
Benefits: In this
course, students will learn basic system administration skills for
MS-DOS, Windows 95, Windows 98, Windows NT, and Windows 2000. In
addition, this course will help prepare students to take the CompTIA A+
Operating Systems exam.
Target student:
Students taking this course should have a good understanding of the
hardware components in a personal computer, and how to install,
configure and troubleshoot devices on a PC.
Performance-based objectives
Lesson objectives help students become comfortable
with the course, and also provide a means to evaluate learning. Upon
successful completion of this course, students will be able to:
· Install
and configure MS-DOS.
· Upgrade
from MS-DOS to Windows 9x.
· Configure
networking in Windows 9x to support connectivity between Windows 9x
computers, and between Windows 9x and Windows NT/Windows 2000 computers.
· Define
the components of the Windows 9x architecture.
· Install
and configure local and network printers on a Windows 9x computer.
· Troubleshoot
Windows 9x.
· Establish
a Windows 2000-based computer network.
· Provide
administrative support to the Windows 2000 startup process.
· Identify
the primary administrative tools in Windows 2000.
· Support
networking and the TCP/IP protocol in Windows 2000.
· Configure
and maintain the two different name resolution services in Windows
2000-host name resolution and NetBIOS name resolution.
· Customize
your installation of Windows 2000.
· Install
and manage a printer in Windows 2000.
· Manage
your hard disk in Windows 2000.
· Use
Event Viewer, Performance, and Task Manager to monitor Windows 2000, and
Windows 2000 Backup and the Emergency Repair Disk to troubleshoot
Windows 2000.
Course content
Lesson 1: Overview of the MS-DOS Operating System
Introduction to MS-DOS
Installing and Networking MS-DOS
Using and Configuring MS-DOS
Troubleshooting MS-DOS
Lesson 2: Introduction to the Windows 9x Family of
Products
Introduction to Windows 9x
Installing Windows 9x
Troubleshooting the Setup Process
Configuring the Windows 9x User Environment
Lesson 3: Introduction to Windows 9x Networking
Networking Overview
Installing Network Components
Using Windows 9x in a Peer-to-Peer Environment
Using Windows 9x in a Domain Environment
Lesson 4: Windows 9x Architecture
The Structure of the Windows 9x Operating
System
The Windows 9x Registry
Memory
The Virtual Machine Manager
Plug and Play
Lesson 5: Supporting Printers
Printing in Windows 9x
Network Printing
Lesson 6: Troubleshooting Windows 9x
Troubleshooting Strategy
Troubleshooting Configuration Problems
Lesson 7: Introduction to the Windows 2000 Family
of Products
Overview of Windows 2000
Installing Windows 2000
Server-based Installation
Lesson 8: The Windows 2000 Boot Process
Examining the Windows 2000 Boot Process
Troubleshooting the Boot Process
Lesson 9: Windows 2000 System Administration
Basics
System Administration in Windows 2000
The Windows 2000 Registry
Lesson 10: Introduction to Networking with TCP/IP
The Microsoft TCP/IP Protocol Suite
IP Addresses and Address Classes
Network and Host Addresses
Troubleshooting TCP/IP Addressing
Lesson 11: Name Resolution Services
Host Name Resolution Methods
NetBIOS Name Resolution Methods
Lesson 12: Customizing a Windows 2000 Installation
Installing New Hardware
Customizing Windows 2000
Adding and Removing Software and Operating
System Updates
Lesson 13: Managing Network Printing
An Overview of Windows 2000 Printing
Administering Printers
Web-based Printing in Windows 2000
Lesson 14: Managing Hard Disks and Partitions
Creating and Managing Partitions on Basic
Disks
Dynamic Disks
Disk Defragmentation and Compression
Managing Encryption
Lesson 15: Monitoring and Troubleshooting Windows
2000
Working with Event Viewer
Monitoring Performance
Optimizing Windows 2000 Performance
Protecting Against Disaster
|
